SoftBank Robotics · Pepper

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SoftBank Robotics · Retail / Mall

Pepper

Name: SoftBank Robotics Pepper
Brand: SoftBank Robotics
Availability: LimitedAvailability

Semi-humanoid receptionist for retail, hotels, education on flat, smooth surfaces.

2.05

Early Stage / Experimental (Discontinued)

AI-assisted rating · No verified user reviews yet · Be the first to rate

Pilot Ready

Pricing

$5K – $32K

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Why it matters

University HRI research labs — stable platform, mature SDK, no commercial pressure
K-12 STEM education in programming and robotics fundamentals — Choregraphe visual tool well-suited
Library interactive assistant in low-noise, scheduled environments — language learning and patron guidance

Mature Education SDK

Choregraphe visual programming remains stable and well-documented, making Pepper a solid low-risk platform for teaching robotics fundamentals in K-12 or university settings.

Payload

Minimal (arms designed for gesture, not load-bearing)

Battery life

Approximately 12 hours on 30Ah Li-ion battery

Speed

3 km/h (omnidirectional)

Height

1200 mm

Width

600 mm

Depth

600 mm

Weight

50 kg

Navigation

Vision-led navigation (estimated)

Connectivity

Wi-Fi / cloud fleet management (estimated)

Charging

Manual / battery swap

Environment

Indoor

Navigation & autonomy

Obstacle avoidance
Multi-floor
Elevator support

Interaction

Voice interaction
Screen interaction

Operations & fleet

Autonomous charging
Fleet management

Environment

Indoor
Outdoor

Best for

When to deploy this.

University HRI research labs — stable platform, mature SDK, no commercial pressure
K-12 STEM education in programming and robotics fundamentals — Choregraphe visual tool well-suited
Library interactive assistant in low-noise, scheduled environments — language learning and patron guidance

Limitations

When to skip it.

Voice recognition, emotion detection, and cloud-triggered responses require active internet, but SoftBank's cloud APIs were retired in 2022.
Only about 15% of businesses renewed their three-year contracts; limited conversational ability, inability to handle complex tasks, and high ongoing costs made it difficult to justify.
Unable to hear questions properly in high background noise; customers unwilling to interact when human help was available.

Decision snapshot

Pilot Ready

Deployment readiness

35Verify

ROI confidence

25Verify

Site fit

40Verify

Maintenance load

40Medium

Buyer next move

Use this moment to capture buying intent before the user drifts back into research mode.

Build ROI case

Payback lens

30+ mo

Directional estimate based on price, labor offset, and readiness scores.

Buying model

Purchase led

$5K - $32K

Supplier readiness

Supplier identified

Limited

Decision scores

Deployment

How operationally ready this robot is for production deployment today.

ROI clarity

Confidence in the published ROI numbers — how likely the savings actually materialize.

Labor replacement

Share of the human task this category can credibly offload.

Environment fit

Fit with your target environment — lighting, floor type, congestion.

Maintenance risklower is better

Expected maintenance load and downtime risk. Lower is better.

Future potential

Long-horizon strategic upside — where the platform points 3+ years out.

Performance2.0

Reliability2.0

Ease of deployment2.0

Market maturity2.0

Value for money2.0

Innovation2.0

Safety4.0

Support & ecosystem1.0

Be the first to rate this robot — your rating helps calibrate the AI score.

Robofy separates manufacturer-confirmed facts from operator estimates. Anything not yet press-sourced or supplier-confirmed is tagged so you can decide how much weight to give it.

Trust46

Hardware specs and dimensions sourced from manufacturer datasheets and technical databases (WeVolver, GenerationRobots, IEEE Spectrum). Pricing reflects secondary-market listings (RobotLAB, RoboZaps, Alibaba Electronics) as of 2026; original retail pricing from press archives (TechCrunch 2015, Robohub 2015). Availability status and Maxvision acquisition documented via Wikipedia and RoboZaps (March 2026). Cloud service deprecation and business renewal rate from third-party analysis (Alibaba Electronics FAQ, ThinkRobotics). Real-world deployment challenges inferred from Edinburgh supermarket case and care-home research (CARESSES, peer-reviewed literature).

8 Press4 Estimated7 Inferred

Maturity
Inferred
Deployment readiness
Inferred
ROI clarity
Inferred
Labor replacement potential
Inferred
Environment fit
Inferred
Maintenance risk
Inferred
Future potential
Inferred
Price range
SourceEstimated
Payload
Estimated
Dimensions (mm)
Estimated
Capabilities
Estimated
Lease range
SourcePress
Availability
SourcePress
Battery life
SourcePress
Speed
SourcePress
Dimensions
SourcePress
Weight
SourcePress
Navigation
SourcePress
Connectivity
SourcePress

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