Pepper
Semi-humanoid receptionist for retail, hotels, education on flat, smooth surfaces.
Opens SoftBank Robotics's own product page in a new tab. Robofy is independent — we research and compare, but pricing and orders happen on the manufacturer's site.
Turn robot research into a buying decision.
A buyer-facing summary of site fit, ROI confidence, supplier readiness, and the next action Robofy should capture.
Use this moment to capture buying intent before the user drifts back into research mode.
Directional estimate based on price, labor offset, and readiness scores.
$5K - $32K
Limited
How it stands in your space.
Side-by-side with a 180 cm adult, so you can feel the robot's footprint, height, and presence before it ever rolls in.
Compared with a 180 cm adult, Pepper stands at approximately waist-to-chest height.
180 cm adult
Specifications
What this robot can do.
- Obstacle avoidance
- Multi-floor
- Elevator support
- Voice interaction
- Screen interaction
- Autonomous charging
- Fleet management
- Indoor
- Outdoor
Should you deploy it?
0–100 — higher is stronger, except where noted.
How operationally ready this robot is for production deployment today.
Confidence in the published ROI numbers — how likely the savings actually materialize.
Share of the human task this category can credibly offload.
Fit with your target environment — lighting, floor type, congestion.
Expected maintenance load and downtime risk. Lower is better.
Long-horizon strategic upside — where the platform points 3+ years out.
Don't buy new—none exist. On secondary market at $5K–$15K, Pepper suits education labs and nostalgia deployments only. Skip for commercial ROI: cloud API shutdown (2022), high support costs, poor handling of unstructured interaction. Newer bipeds (Unitree G1, $16K) outclass it.
Opens SoftBank Robotics's own product page in a new tab. Robofy is independent — we research and compare, but pricing and orders happen on the manufacturer's site.
When to deploy this.
- University HRI research labs — stable platform, mature SDK, no commercial pressure
- K-12 STEM education in programming and robotics fundamentals — Choregraphe visual tool well-suited
- Library interactive assistant in low-noise, scheduled environments — language learning and patron guidance
When to skip it.
- Voice recognition, emotion detection, and cloud-triggered responses require active internet, but SoftBank's cloud APIs were retired in 2022.
- Only about 15% of businesses renewed their three-year contracts; limited conversational ability, inability to handle complex tasks, and high ongoing costs made it difficult to justify.
- Unable to hear questions properly in high background noise; customers unwilling to interact when human help was available.
What's verified, what's estimated.
Robofy separates manufacturer-confirmed facts from operator estimates. Anything not yet press-sourced or supplier-confirmed is tagged so you can decide how much weight to give it.
Hardware specs and dimensions sourced from manufacturer datasheets and technical databases (WeVolver, GenerationRobots, IEEE Spectrum). Pricing reflects secondary-market listings (RobotLAB, RoboZaps, Alibaba Electronics) as of 2026; original retail pricing from press archives (TechCrunch 2015, Robohub 2015). Availability status and Maxvision acquisition documented via Wikipedia and RoboZaps (March 2026). Cloud service deprecation and business renewal rate from third-party analysis (Alibaba Electronics FAQ, ThinkRobotics). Real-world deployment challenges inferred from Edinburgh supermarket case and care-home research (CARESSES, peer-reviewed literature).
- MaturityInferred
- Deployment readinessInferred
- ROI clarityInferred
- Labor replacement potentialInferred
- Environment fitInferred
- Maintenance riskInferred
- Future potentialInferred
- Price rangeSourceEstimated
- PayloadEstimated
- Dimensions (mm)Estimated
- CapabilitiesEstimated
- Lease rangeSourcePress
- AvailabilitySourcePress
- Battery lifeSourcePress
- SpeedSourcePress
- DimensionsSourcePress
- WeightSourcePress
- NavigationSourcePress
- ConnectivitySourcePress
From rollout to recharge.
- 01
Map the environment
An installer drives or guides the robot through every aisle, table cluster, and pickup zone to build a high-resolution map.
- 02
Assign routes & service logic
Operators define pickup points, drop-off tables, queue priorities, and voice prompts in the fleet console.
- 03
Autonomous navigation
During service, the robot picks the safest path, avoids guests and obstacles in real time, and announces arrivals.
- 04
Return to dock
Idle robots auto-return to the charging dock, sync trip logs, and surface throughput metrics for the manager.
Picture this robot in your floor plan.
Upload a photo or floor plan of your venue and we'll show this robot at scale — so you can feel its footprint, sight lines, and clearance before deployment.
Scene preview · arriving in Phase 2
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