Relay Delivery Robot
Autonomous delivery robot for hotel room service and hospital logistics in multi-floor facilities.
Opens Relay Robotics's own product page in a new tab. Robofy is independent — we research and compare, but pricing and orders happen on the manufacturer's site.
Turn robot research into a buying decision.
A buyer-facing summary of site fit, ROI confidence, supplier readiness, and the next action Robofy should capture.
Use this moment to capture buying intent before the user drifts back into research mode.
Directional estimate based on price, labor offset, and readiness scores.
Local configuration required
Available
How it stands in your space.
Side-by-side with a 180 cm adult, so you can feel the robot's footprint, height, and presence before it ever rolls in.
Compared with a 180 cm adult, Relay Delivery Robot stands at approximately waist-to-chest height.
180 cm adult
Specifications
What this robot can do.
- Obstacle avoidance
- Multi-floorRequires building integration
- Elevator supportRequires building integration
- Voice interaction
- Screen interaction
- Autonomous charging
- Fleet managementRequires building integration
- Indoor
- Outdoor
Should you deploy it?
0–100 — higher is stronger, except where noted.
How operationally ready this robot is for production deployment today.
Confidence in the published ROI numbers — how likely the savings actually materialize.
Share of the human task this category can credibly offload.
Fit with your target environment — lighting, floor type, congestion.
Expected maintenance load and downtime risk. Lower is better.
Long-horizon strategic upside — where the platform points 3+ years out.
Buy if you operate a mid-to-large hotel (200+ rooms) or hospital with multi-floor layouts and shift handoff labor costs. Skip if your property is single-floor or labor is already tight for guest-facing roles; ROI depends on facility size.
Opens Relay Robotics's own product page in a new tab. Robofy is independent — we research and compare, but pricing and orders happen on the manufacturer's site.
When to deploy this.
- Mid-to-large hotel chains delivering room service 24/7 to reduce front-desk and housekeeping workload during peak hours
- Multi-floor hospitals automating pharmaceutical and specimen delivery from pharmacy/lab to clinical units
- Senior living communities delivering meals, medications, and packages to residents while caregivers focus on personal care
When to skip it.
- No public pricing: custom quotes only; RaaS model leaves long-term cost unclear for budget planning
- Weak in unstructured environments: relies on pre-mapping and elevator integration; outdoor use not advertised
- Limited payload: 10 gallons fine for room service and small lab items, inadequate for bulk hospital linen or catering restocks
What's verified, what's estimated.
Robofy separates manufacturer-confirmed facts from operator estimates. Anything not yet press-sourced or supplier-confirmed is tagged so you can decide how much weight to give it.
Payload and delivery time from official Relay Robotics website and Business Wire 2023 Relay2 announcement. Navigation and charging specs from manufacturer FAQ. Deployed-now status and client list (Hilton, Hyatt, Marriott, etc.) from multiple press releases and third-party robot guides (Robot Report, Robotics247, leoBOTICS). Pricing kept opaque per company's sales-quote model; lease/RaaS structure confirmed across multiple sources. Early pilot history (Savioke/Steve Cousins founding 2013, Cupertino hotel 2014) from IEEE Spectrum and robotsguide.com archives. Hospital use case expansion and RelayRx product line mentioned in June 2023 Business Wire release.
From rollout to recharge.
- 01
Map the environment
An installer drives or guides the robot through every aisle, table cluster, and pickup zone to build a high-resolution map.
- 02
Assign routes & service logic
Operators define pickup points, drop-off tables, queue priorities, and voice prompts in the fleet console.
- 03
Autonomous navigation
During service, the robot picks the safest path, avoids guests and obstacles in real time, and announces arrivals.
- 04
Return to dock
Idle robots auto-return to the charging dock, sync trip logs, and surface throughput metrics for the manager.
Picture this robot in your floor plan.
Upload a photo or floor plan of your venue and we'll show this robot at scale — so you can feel its footprint, sight lines, and clearance before deployment.
Scene preview · arriving in Phase 2
User Reviews
Be the first to rate this robot — your rating helps calibrate the AI score.
Other paths worth comparing.
- Match93Deploy Now
- Match60Deploy Now
puduBellaBot ProPremium indoor delivery robot with dual-screen advertising and autonomous food-beverage transport for table service in high-traffic restaurants and hospitality venues.
- Match68Deploy Now
- Match76Deploy Now
Bear RoboticsServiRestaurant delivery robot — food running and bussing for busy table-service venues.
Track this robot.
We use your information only to personalize robotics recommendations and updates you choose to receive.